Our Porcelain, Your Design.
Whether it’s positioning of the logo (outside, inside, handle, saucer), materials of the logo (color, gold, platinum), or accents to your design (banding or wrapping), we have the flexibility to work with your unique design.
High Quality Firing
The quality of Ancap porcelain allows it to endure high temperature custom firings. These high temperature firings allow the custom inks to fuse with the glaze, resulting in a durable finish to the design.
Each design is specifically sized to best match each cup or saucer model in your order, and then is hand-applied with laser-guided precision.
Small Batch To Large Run
For those needing a small batch custom run, we offer in-house custom firings in Louisville, Kentucky starting at a minimum of 144 pieces. Our in-house decorating and firing capabilities allow us to provide high quality customization with quick turnaround times. For those needing a larger volume order, we can provide cost-effective custom firings at the factory in Italy.
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Submit Request and Finalize Details
To begin your order fill out the Custom Request Form. Our custom project manager will be in contact with you in 1-2 business days to review your request.
Receive Virtuals and Authorize Production
Within one week of finalizing the details of your order you should receive virtual proofs for all items on your request as well as a production quotation. If you’ve requested a physical proof, you'll receive the invoice for that charge at this time. Once virtuals and/or proofs have been approved and payment has been received, we will begin the production process.
Show it Off
When you receive your custom porcelain, show it off with #AncapCustom so we can share our beautiful porcelain with our followers
Standard order process
For information on how to order quantities of 1,000 or more pieces visit our custom ordering guide:
Pricing And Setup Charges:
- Each custom order is custom quoted depending on number, size, colors, and position of decal. Once we have confirmed your request details, we will provide a unique custom quote for your order.
- We offer up to 6 virtual proofs and a custom quotation at no cost with additional virtuals available for an additional fee.
- There is a standard setup charge for the first order (not to be charged on reorders of same designs) that will be added to the production order invoice.
What Are The Limitations Of Designs And Colors?
The process for printing porcelain decals (screen printing) requires pushing one ink at a time through an emulsion template and mesh screen. This restricts us from doing shadings across color hues as well as means that some fine details can be difficult to print without having details blur or fall out.
The application of the decals to a curved surface also means that some designs will experience a slight upward bending (smiling effect). We can minimize this by limiting the size of the design and applying a slight curve during the printing process to certain designs.
If you are concerned about any of the details or sizing of your design, we are happy to provide feedback. Email us at email@example.com with a file of your design along with the item you are wanting it on and our team will look it over and work with you to find the best possible solution for your design.
Are The Custom Pieces Dishwasher Safe?
Yes, all of our porcelain is high fired and dishwasher safe.
Are Your Custom Pieces Foodsafe?
Yes, all Ancap porcelain is free of lead and cadmium and all inks that are used for our custom work are also free of lead and cadmium.
Can I Get A Custom Design On One Of Your Colored Cup Styles?
Yes, we can customize our Verona Striped or Painted-Rim cups. The only restriction is that we cannot apply a decal on top of a colored section of the cup or saucer.
Can I Get A Design On A Saucer?
Can I Get A Physical Proof Before Placing My Order?
Yes. Contact us at firstname.lastname@example.org to get pricing information.
Can I Put A Design In The Bottom Of The Cup?